I started out in more of a”Business to business type work, or at lest knowing what the CEO wanted. Now I’m going after business to consumer type business.
In a business to business relationship. The customer wants things on time and within budget. On time and within budget directly affects the customers profitability.
When it comes delivering the obstacles you have to overcome aren’t much of your customers concerns. They want you tuff, and on point in many cases.
Business to consumer in my industry, can be more forgiving. They are more lenient in tuff environments. The tuffness needed in business to business can be a disconnect in business to consumer.
In your Industry what does your customers want out of you, and how are you meeting their needs?